Our office is located at 929 Boston Post Road in Old Saybrook, Connecticut. We are on Route 1, near Dunkin’ and across from Staples, with parking available on site to make your visit as easy as possible.

Online therapy sessions are held through a secure video platform. Before your appointment, your clinician will provide you with the link and any instructions you need to join your session.

Each clinician may use a slightly different platform, so please ask your therapist directly if you have questions about how to access your appointment. We recommend joining from a private, quiet space with a strong internet connection whenever possible.

Yes! We love in person sessions at Clear Water Counseling. Yes. We value the connection that can come from meeting face-to-face. Availability may vary by clinician, so please ask your therapist directly about their current in-person schedule.

Fees vary by clinician and by type of service. For the most accurate information, please contact the clinician you are interested in working with directly.

They can answer questions about session fees, payment, insurance participation, out-of-network benefits. Fees vary by clinician, contact them directly to find out more.

Insurance participation varies by clinician. You can learn more about each clinician’s insurance participation on their individual bio page, or contact us directly and we can help clarify your options. For clients using out-of-network benefits, many providers can offer a superbill that you may submit to your insurance company for possible reimbursement, depending on your plan.

A Good Faith Estimate is a written estimate of the expected cost of therapy for clients who are not using insurance or are choosing to pay out of pocket. It outlines the anticipated cost of services so you can understand and plan for your care. The estimate is not a contract and may change depending on your needs and the frequency of sessions.

Your first appointment is a chance for you and your therapist to get to know each other and begin understanding what brings you to therapy. Your therapist may ask about what has been feeling difficult, what you hope to get support with, and any relevant background that may help guide your care.

You do not need to have everything figured out before you begin. Many people come to therapy feeling unsure of where to start. The first session is simply a place to begin, ask questions, and start to see whether the therapist feels like a good fit for you.

Together, you and your therapist will talk about your goals, what support may be helpful, and what next steps could look like.